There is an item missing from my order. What should I do?Updated 10 months ago

Sometimes we ship items separately to make sure that any delayed items do not hold up the rest of the order.

So that we can look into this for you, please contact us to tell us more via the 'Contact Us' section (below).

To speed the process up, it’d really help if you could find the information below before contacting us, don’t worry if you can’t though, we can help once you get in touch.

1. Order Number

2. Product Name

3. Details of the fault

4. Images that support the fault, if applicable

As soon as we’ve looked into the fault we’ll let you know what we plan to do next by sending you an email.